I have taken online surveys, but never created one. JCPenny gives 15% off coupons for completing a survey, so I usually take the time to do so. Other businesses offer random drawings as incentives; I almost never bother to give feedback unless I have something specific to say.
The only kind of survey previously used at our library is a paper survey given to walk-in patrons. I am happy to know how to create an online survey, but I don't see an immediate need for one. Ditto for live-audience survey tools: this is a small library with very few adult programs.
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